Next, select the All Devices option and locate your Echo Buds in the given list - tap on them. To check that the microphones are active for Alexa, open the Alexa app and select the Devices tab at the bottom of the screen. It also might be possible that your Echo Buds are muted. Ensure that your device’s media volume is turned up. If your Buds are correctly connected, next check that your Alexa app is open in the background on your device.Ĭheck the volume: It sounds too obvious, but it’s entirely common that Alexa might not be gone, but simply speaking softly.
If Alexa has seemingly left the house and stopped responding to your requests, we recommend checking a few things to make sure that everything is correctly set up.Ĭheck your Bluetooth connection: Ensure that your Echo Buds are indeed connected to your device by heading to your phone or tablet’s Bluetooth settings. If your issue still persists, you may need to try factory resetting your Echo Buds, which we’ll get into toward the end of this guide.
Restart your device: If a reset didn’t do the trick, you may also want to restart your smartphone or tablet to see if it is the source of the problem.
